The temps were -12 in the morning and our boiler went out. Geno arrived about 10:00 pm after helping another customers and he worked until after midnight to get our boiler up and running. He explained what he was doing and why and stayed to make sure the boiler went through it's cycle. Geno was so pleasant despite his long day. He is competent, knowledgeable, friendly, helpful and positive. I highly recommend Taku Plumbing and Heating!! Thank you Geno!!